Returns
We are pleased to now offer FREE RETURNS within Australia on all purchases made through our website. Unfortunately due to the complicated nature of international shipping we are not able to on overseas deliveries at present. In these cases customers have to pay for the return shipping of their item.
To make a return, please contact us first. We will happily offer an exchange, store credit or refund if you contact us within 30 days of your parcel arriving and the item is still in original condition with tags attached. Please repack all pieces carefully, and address to:
Reply Paid 91417
BoldB Pty Ltd
PO Box 11
Briar Hill VIC 3088
Australia
Note: International returns should remove the Reply Paid line from the address above.
In Store ExchangesItems purchased from one of our independent stockists should be returned to their place of purchase. Returns will be accepted at the discretion of each individual store.